OK, so chances are the HP printer software is not working properly, hence the scanning issues many users are facing. 4] Reinstall the official HP printer software

After the troubleshooting is complete, the software will let the user know if any problems have been fixed.

From there, click on Fix Scanning to move on to the next step.

After installing it to your computer, you must now go through the setup process by selecting your printer.

Download the software from the official HP Print and Scan Doctor for Windows webpage.

The software is designed to fix problems relating to all of its printer models where scanning and printing are concerned. HP has its own tool for troubleshooting, and it is called Print and Scan Doctor. To find out what is really happening, we suggest visiting HP Printers – Windows 10 Compatible Printers.įrom that page, you can check to see if your particular HP printer is compatible with Windows 10/11 operating systems. Maybe it has a lot more to do with compatibility than anything else.

Upgrading to either of these operating systems can cause your printer to buckle when scanning. 2] Check printer scanner compatibility with Windows 11/10

You can now go ahead, and check to see if the scanner is still failing to work in the way that it should. Wait for up 10 to 20 seconds, and after that, plug the device back into the power socket and reboot. To reset the printer scanner, the user must power it down, and from there, unplug the power cord from the socket. This is a simple task therefore, we do not expect most users to find it too difficult to get done. The first thing you may want to do here is to reset the printer scanner.

Check if Windows Image Acquisition is running 1] Reset the printer scanner.

Reinstall the official HP printer software.

Check printer scanner compatibility with Windows 11/10.

But worry not because the problem can be solved with relative ease. This is a common problem with printers that include scanners, not just the HP branded ones. HP Printer Scanner not working in Windows 11/10 And we are here to report that it can be with little effort on your part.

What matters here is whether or not the issue can be fixed. Apparently, when attempts are made to scan documents, the printer fails to follow through on the command. There is no official error code when the failure happens, but that doesn’t matter. Some users are having problems with the scanner in their HP printer failing to work as it should. The company manufactures some of the best printers and scanners available today, but that doesn’t mean the products are without problems. When it comes down to printers, HP is one of the biggest in the market.

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